Privacy Policy

1. Introduction

Welcome to Shivay Home Care. We respect your privacy and are committed to protecting your personal data and medical information. This privacy policy will inform you as to how we look after your personal data when you visit our website or use our services.

2. The Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data: includes first name, last name, username or similar identifier, title.
• Contact Data: includes billing address, delivery address, email address and telephone numbers.
• Medical Data: includes patient history, current condition, prescriptions, and treatment plans required to provide adequate home healthcare services.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you (providing healthcare services).
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal obligation.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

5. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at info.shivayhealthcare@gmail.com.